Businesses all over the country have been terribly affected by the current pandemic ravaging the world and everyone is wondering how their businesses can survive in this trying time. I will say foresight is an essential quality of any business owner and as a business owner with foresight you should be considering what measures to take post-pandemic.
When all this is over we would have to resume at our various places of work, I just hope it won’t be too late when some of us realize that there were precautions we should have taken before. It is not also a bad idea for you to get a workplace coordinator who will be responsible for COVID-19 issues and their impact at your workplace for accountability purposes. See http://www.cdc.gov
These are certain precautionary measures that you can adhere to:
1. CREATE A SYSTEM FOR ROUTINE ENVIRONMENTAL CLEANING: Before we all go back to work, it is expected that as a business owner you put in place a system that would keep your work environment clean at all times. After this pandemic is over, a phobia will remain at least for a little while which would make everyone hygiene conscious and all your customers would be keen on watching out for your environment. If carelessness is perceived they might consider you the wrong business to patronize. Take this advice and work on something concrete now.
2. SENSITIZE CUSTOMERS ON SAFETY PRECAUTIONS YOU ARE TAKING
Create a strategic awareness campaign, sensitizing your customers on the measures you are taking in order to cater for their safety when in your environment. This would enable them to feel safe around you and bear in mind that you are concerned about their well being.
3. COMMUNICATE WITH CUSTOMERS
This is essential in ensuring you still have customers when this is all over. You have to constantly check on your customers, know what kind of products they are now interested in and know when and how soon they would need your services. Do not wait for customers to come to you, this is a time to kick off by going to them and knowing what they need. Be proactive in order to keep the loyalty of your customers.
4. STAY UPDATED
You have to be o top of the situation, keeping yourself completely acquainted with what the government is saying, what your state is saying. What new rules have been implemented? What are the official authorities saying
5. REACH OUT TO SUPPLIERS TO CONFIRM CONTINUITY
Some of these could be small businesses as well and could be facing their own hardships. Some of them could offer you deferred payment as well and while you are at it, please consider doing the same for your customers.
6. COME ONLINE!!!
The whole world is now on the internet, do not be that business owner that believes more in his product than in what actually moves in the market. People during this pandemic have developed a fondness for their phones that not even this ending can change. I believe the phone addiction has come to stay. Both old and young have come to terms with how to navigate their way online. All sorts of online conferences, meetings, courses and publicity are going on for various businesses. Many of these things would not change after now.
Many business owners would no longer see the essence of paying rent and may even have a more flexible schedule for certain workers. We are hoping certain jobs are even still necessary after all this.
Most importantly, don’t forget to take the right precautions as suggested by the NCDC and government.