October 13, 2020

CBN Extends AGSMEIS Loans To 14,638 Applicants

The Agri-Business/Small and Medium Enterprise Investment Scheme is an initiative to support the Federal Government’s efforts and policy measures for the promotion of agricultural businesses and small/medium enterprises (SMEs) as vehicles for sustainable economic development and employment generation With the CBN AGSMEIS Loan, you can access up to N10M at 5% per year from the […]

The Relevance Of Customer Service To SMEs In Africa
October 13, 2020

The Relevance Of Customer Service To SMEs In Africa

Do you remember the famous saying, “It takes years to build a reputation but just moments to ruin it?” Well, that statement is still as true and valid as ever, especially for SMEs in Africa who might have taken years to build their businesses. For these businesses to thrive, especially amid numerous competitions, customer service is […]

October 12, 2020

NIPOST Assures Customers Of Tech Innovation In Postal Services

The Nigeria Postal Service (NIPOST) will by December, 2020, commence three new business ventures as part of its repositioning plans. According to the Minister of Communications and Digital Economy Dr Isa Ali Ibrahim Pantami two out of these companies have been registered. World Post Day is a day set aside to celebrate the establishment of […]

100 Customer Service Quotes You Should Know
October 10, 2020

100 Customer Service Quotes You Should Know

As an SME in Africa, customer service is an essential factor and culture that you must consider to stand out in Africa. Below are 100 quotes on customer service that will help you shape your business orientation. These quotes are written by successful people all over the world, from entrepreneurs to managers and businessmen and […]

October 10, 2020

CBN Warns Against Fraudulent Loan Offers, Investment Schemes

Punch reports, The Central Bank of Nigeria has asked the public to beware of fraudulent loan offers and investment schemes. The acting Director, Corporate Communications, CBN, Osita Nwanisobi, said this in a statement on Thursday entitled ‘Beware of fraudulent loan offers, investment schemes.’ It said its attention had been drawn to fraudulent messages and videos […]

Celebrating Customer Service Week: The Difference Between Customer Service And Customer Experience
October 10, 2020

Celebrating Customer Service Week: The Difference Between Customer Service And Customer Experience

The terms “Customer Service” and “Customer Experience” are most times used interchangeably not just because they are related, but also because they have always co-existed. Successful SMEs in Africa (and anywhere else) know from experience that people prefer to spend their money on businesses that treat them well and give them experiences to remember.  The […]

Celebrating Customer Service Week: 10 Facts You Should Know About Customer Service
October 9, 2020

Celebrating Customer Service Week: 10 Facts You Should Know About Customer Service

Customer service is more far-reaching than most people presume. Interestingly, the customer service space is constantly evolving. As a result, an SME in Africa must keep up with the times to deliver quality customer service to its customers. Every SME owner has one dream, to have happy customers. One way to achieve this is by […]

Make More Sales By Creating Your Email Marketing Drip Campaign
October 9, 2020

Make More Sales By Creating Your Email Marketing Drip Campaign

The sole reason for any business is to make profit even if you are running it from inside your one-bedroom, there is always room to increase your sales. Email marketing is not new, and it’s neither rocket science. All you need to know is the basics to get started.  What is a Drip Campaign? A […]

October 8, 2020

NSE, Abia Collaborate On SMEs Development

The Guardian reports, Governor Okezie Ikpeazu has commended the Council of the Nigerian Stock Exchange (NSE), for creating the platform that would support the growth of small and medium enterprises (SMEs) in Abia State, assuring that the interventions work. The Governor stated this while receiving the President of Council, NSE, Otunba Abimbola Ogunbanjo, and his […]

20 Business Opportunities in Africa
October 8, 2020

20 Business Opportunities in Africa

Africa is “blessed” with unique problems, and many businessmen and investors discover various business opportunities in Africa. They take advantage of the concurring problems in Africa to solve more problems while expanding their tentacles. In 2015, according to the Africa Wealth Report, there are over 160,000 millionaires in Africa. In recent years, young entrepreneurs and […]

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