10 Ways Customer Service Can Shape Your Business In 2021
January 9, 2021

10 Ways Customer Service Can Shape Your Business In 2021

SMEs in Africa must invest in making their customer service impeccable to make significant headway in 2021. It is one of the best ways to improve the bottom line of your business. Businesses with poor customer service tend to struggle in the long run as they often fail to struggle to retain or attract customers. […]

100 Customer Service Quotes You Should Know
October 10, 2020

100 Customer Service Quotes You Should Know

As an SME in Africa, customer service is an essential factor and culture that you must consider to stand out in Africa. Below are 100 quotes on customer service that will help you shape your business orientation. These quotes are written by successful people all over the world, from entrepreneurs to managers and businessmen and […]

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by admin
January 21, 2020

Three Nigerian Phrases You Should Never Tell a Customer

Mariam Haruna Detty December was super fun!  I went to a couple of places in Lagos. I had the fun of my life! I cannot wait for December 2020 to come. I want to, however, share one odd experience I had. One evening during the festive season, my friend and I were looking for a […]